Contact Support | Casino Purple

Get in touch

Email [email protected] for help with your account, payments or personal information.

Account and payment assistance

Our team handles registration and payment enquiries through email and live chat, with support available around the clock. Our help centre also covers adding funds and taking money out.

To create an account, enter your personal details, choose your sign-in credentials and complete registration. An email link lets you activate the account.

For a payment enquiry, explain which method you selected and where you need assistance. Never include your password or a security code in a message.

Requests about your play or data

You can ask about spending controls, a temporary pause or permanent self-exclusion. The available controls are explained on our responsible gambling page.

For a personal-data request, tell us whether you want to inspect or correct your details, request account deletion, or object to a use of your information. Deletion requests remain subject to our terms.